How can I transfer my files from my smartphone to my computer?
If you have a smartphone, and you've taken a lot of photos and videos with it, you may want to transfer those files to your computer.
Below are steps to help you to transfer files to your computer from your smartphone.
Important: In some of these instructions, your smartphone must be connected to your computer with its included data cable. Make sure you're using an official cable, sold directly from the company that makes the phone. Second-hand cables might work for charging the phone but are unlikely to work for data transfers.
Android to Windows
If your computer is running Microsoft Windows, and your smartphone runs Android, check with your smartphone manufacturer for custom instructions. For instance, if you have a Samsung Galaxy phone, check Samsung's website for up-to-date, model-specific instructions, software, and steps to take.
With many Android phones, you can also connect your device as USB storage.
If you're running Windows 10 version 1803 (the April 2018 Update) or newer, and your computer has Bluetooth, you can use the Nearby Sharing feature to wirelessly transfer files to or from your phone. (If you're not sure what version of Windows 10 you're running, see How to determine your version of Windows.)
iPhone to Windows or Mac
If your smartphone is an iPhone, you can use iTunes to transfer files. If iTunes is not installed on your computer, you can get it from the App Store, or www.apple.com/itunes/download for Windows computers.
Additionally, if you're using an iPhone and a Mac computer, you can use the AirDrop function to wirelessly transfer files between them. For more information, refer to the official AirDrop instructions from Apple.
Connecting as external USB storage
If you're using Microsoft Windows or Linux, you may be able to access your smartphone's storage just like any other USB drive. When your smartphone is connected to your computer with the provided data cable, the phone appears in Windows File Explorer or macOS X Finder, just like any other removable storage devices.
In most cases, you will need to grant permission on the phone before your computer can see the files. For instance, on an iPhone you may see this message:
If you choose Trust, the phone will allow the computer to view its files. Using Windows File Explorer, you can access your files by choosing Apple iPhone, under This PC. In macOS Finder, you'll see your smartphone listed on the left side panel, with your other mounted volumes, and also a shortcut on your desktop.
You can now copy your files to the desired location on your computer.
Note: Your phone only shares files you've created, like your photos and videos. Your phone does not share its protected operating system files.
There are other ways to transfer files from your smartphone to your computer, including:
Apps: You may also try using a third-party wireless file transfer app, such as Portal (http://portal.pushbullet.com/).