How to block or unblock an e-mail address

Updated: 11/06/2021 by Computer Hope
E-mail logo

From time to time, we receive unwanted messages via e-mail from various sources. While spam filters continue to improve, they certainly aren't perfect. Users may find that even after they've removed themselves from an e-mail listing they were subscribed to, the messages keep coming. Also, there are instances where users want to resume getting messages from a previously-blocked address. To block or unblock a specific e-mail address, select your e-mail client from the list below and follow the instructions.

Note

If you have a different e-mail client than the ones listed below, the steps may be very similar. We suggest reading through these sections as it may answer your question.

Google Gmail logo.

Google Gmail

Block a sender using an existing message

  1. Sign in to your Gmail account.
  2. Open a message from the sender you want to block.
  3. Click the More icon Chrome menu icon located near the top-right corner of the e-mail.
  4. Select Block "Sender" in the drop-down menu that appears, where Sender is the name of the e-mail sender.

Block sender selector

  1. In the prompt that appears, click the Gmail block button button.
Tip

You can unblock a sender at any time by repeating the process above and selecting Unblock next to the sender's name.

View or remove e-mail addresses you've blocked

  1. Sign in to your Gmail account.
  2. Click theGmail settings iconicon in the upper-right corner of the screen.
  3. Under Quick settings, click See all settings.

See all settings button

  1. Near the top-middle of the screen, click the Filters and Blocked Addresses tab.
  2. Check the boxes (A) next to the senders you want to remove from the list, then click the Delete button (B).

Remove blocked addresses

Microsoft Outlook Logo

Microsoft Outlook

Block a sender from a message

  1. Open Microsoft Outlook.
  2. Open a message from the sender you want to block.
  3. Right-click somewhere in the message.
  4. In the drop-down menu that appears, click Junk, and then Block Sender.
Note

Messages from this sender are now immediately moved to your Junk Email folder.

Add or remove an address on your blocked senders list manually

  1. Open Microsoft Outlook.
  2. Click Home.
  3. Under the Delete group, click Junk, and then click Junk Email Options.
  4. On the Blocked Senders tab, click Add.
  5. Type the e-mail address of the person or company you want to block and click OK.
Tip

You can unblock an address by selecting the address on the Blocked Senders tab and clicking Remove.

Microsoft Outlook Logo

Outlook.com

Block a sender from your Inbox

  1. Log in to your Outlook.com e-mail account.
  2. Right-click a message from the sender you want to block.
  3. In the drop-down menu that appears, in the third section, select Block.

Block selector

  1. In the prompt that appears, click the OK button.

OK button

Remove blocked addresses using an existing message

  1. Log in to your Outlook.com e-mail account.
  2. Locate the sender's message in the Deleted Items folder.
  3. Right-click the message and select Stop ignoring from the third section of the drop-down menu.

Stop ignoring selector

  1. Click the OK button to confirm.

Stop ignoring

Remove blocked addresses from the settings menu

  1. Log in to your Outlook.com e-mail account.
  2. Click the Settings icon icon in the upper-right corner of the window.
  3. Click View all Outlook settings at the bottom of the menu that appears.
  4. In the next window, under Settings, select Mail and then Junk email.

Junk mail folder

  1. On the right side of the screen, click the delete icon next to each address you want to unblock.

Remove blocked sender

  1. Once you're finished with your selections, click the Save button button in the bottom-right corner of the window.
Yahoo! mail logo.

Yahoo! Mail

Block a sender using an existing message

  1. Log in to your Yahoo! Mail account.
  2. Right-click a message from the sender you want to block.
  3. Select Block senders from the drop-down menu that appears.

Block senders selector

  1. In the prompt that appears, check the boxes next to the e-mail address and Block all future emails option. You can also check the box for the Delete all existing emails option, if desired.

Block senders options

  1. Click the OK button button.
Tip

You can block more than one sender at a time by checking the boxes next to multiple messages in a folder (e.g., your Inbox), and then follow the same steps listed above.

Block a sender through the settings menu

  1. Log in to your Yahoo! Mail account.
  2. Click Yahoo settings link in the upper-right corner of the window.
  3. In the drop-down menu that appears, near the bottom, select More Settings.
  4. On the left side of the next screen, click the Security and privacy option.

Security and privacy

  1. In the window that appears to the right, click the Add button link.
  2. Type the sender's e-mail address and click Save.

Block address submit

Remove a blocked address from the settings menu

  1. Log in to your Yahoo! Mail account.
  2. Click Yahoo settings link in the upper-right corner of the window.
  3. In the drop-down menu that appears, near the bottom, select More Settings.
  4. On the left side of the next screen, click the Security and privacy option.

Security and privacy

  1. In the Security and privacy section, move your mouse pointer over the e-mail address you want to unblock and click the Delete blocked sender icon that appears on the right side.

Delete blocked sender

  1. You should see that entry disappear from the list and a "Blocked sender deleted" message in the top-middle section of the screen.

Blocked sender deleted

Mozilla Thunderbird Logo

Mozilla Thunderbird

Block a sender from a message

  1. Open Mozilla Thunderbird.
  2. Open a message from the sender you want to block.
  3. Right-click their address at the top of the message and select Create Filter From.
  4. In the Filter Rules window that appears, type a name for the filter. For example, you could name it something like "Blocked Addresses."
  5. In the Perform these actions section, change the box to Delete Message.
  6. Click OK.
Tip

To edit your blocked address list, go to Tools, then Message Filters.