How do I delete an e-mail account or address?

Updated: 05/02/2021 by Computer Hope
Notification of new e-mail.

This page details the steps to delete an unused or unwanted e-mail account, not how to remove specific contacts. As you may have guessed, the answer to this question depends on the e-mail client or webmail service you use. Note that with many e-mail services, your account expires if it's not used for an exceptionally long period. To proceed, choose your e-mail client from the list below and follow the instructions.

Google Gmail logo.

Google Gmail

  1. Sign in to My Account.
  2. On the left side of the screen, select Data and personalization.

Data and personalization tab on a Google account.

  1. Scroll down to the Download, delete, or make a plan for your data section and click Delete a service or your account.

Selector that allows users to delete a Google service.

  1. Click the link to Delete a service.

Link to delete a service on a Google account.

  1. Type in your account password for verification.
  2. Click the trash icon next to the Gmail option.

Selector that allows a user to delete their Gmail account.

  1. Enter an alternate e-mail address (A) and click Send Verification Email (B).

If you are only deleting your Gmail account, this alternate e-mail address becomes your new Google account username.

Screen where users send a verification message to delete their Gmail account.

  1. Access your alternate e-mail account (specified in step 7), open the Gmail Removal Confirmation e-mail, and click the verification link contained in it.
  2. Type your Google Account password under Password.
  3. Click Verify to permanently erase your Gmail account.
Microsoft Outlook Logo (formerly Hotmail)


To close an e-mail account, you need to delete your entire Microsoft account. All e-mails and contacts are permanently deleted and any associated accounts (e.g., OneDrive, Xbox, Skype, etc.) are no longer accessible.

  1. Open an Internet browser.
  2. Go to the Microsoft Account Closure page.
  3. Type in your e-mail address and then click the Next button on button.
  4. Type in your password and then click the Sign in button on button.
  5. If you haven't saved the option previously, you are prompted to verify your identity entering the last four digits of the phone number you used to sign up. Once you've entered that information, click Send code button. button.
  6. Enter the code and then click the Verify button on button.
  7. Go through the bullet points to make sure you have properly prepared to close your account, then click the Next button in button.
  8. You are prompted to go through a checklist to ensure you know what you are losing by closing the account.
  9. Check the boxes and click the Mark account for closure button in button.
  10. Click the Done button on button.
Yahoo! mail logo.

Yahoo! Mail


If you use a Yahoo! account key instead of a password, you must first disable the account key. Review this Yahoo support document for more information.


If you have children with Yahoo accounts, and yours is the Parental account, you must close the Child accounts first, and the Parental account after.

  1. Visit the Yahoo! account termination page.
  2. Sign in to verify your Yahoo! e-mail account.
  3. Read the disclosure, and then click Continue deleting my account at the bottom of the screen.
  4. In the window that appears, type in your e-mail address and then click the Yes, terminate this account button.

Page where users may delete their Yahoo! mail account.


You automatically re-activate your account if you sign into it again in the "hold period" of 40 days. This time is extended to 90 days in Australia and New Zealand and 180 days in Brazil and Taiwan. After this hold period, your account and its associated data is permanently deleted.

Microsoft Outlook Logo

Microsoft Outlook


These instructions only work with Outlook 2007, 2010, and 2013.

  1. Open Outlook.
  2. In the upper-left corner of the screen, click File.
  3. In the drop-down menu that appears, click Info, then Account Settings, then Account Settings.

Outlook 2007 users select Tools, and then Account settings.

  1. In the window that appears, click the E-mail tab and select the address you want to remove.
  2. Click the Remove button located above the accounts box.
Thunderbird logo

Mozilla Thunderbird

  1. Open Thunderbird.
  2. Near the top-right of the program window, click the Thunderbird menu Mozilla Thunderbird Menu icon icon.
  3. In the menu, click Options then Account Settings.
  4. On the left side of the screen, select the e-mail address you want to remove.
  5. Click the Account Actions button.
  6. In the drop-down menu that appears, select Remove Account.
  7. When prompted Are you sure you want to remove the account (account name)?, click OK.
  8. Click OK.